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Telephone Befriending

Posted for Age UK Northamptonshire

Are you a friendly, caring person who would like to make a difference to a lonely or isolated older person living in Northamptonshire by making a regular weekly telephone call for a friendly chat and to provide a listening ear? As a telephone befriender you can make a huge, positive difference.

Skills

Volunteers must be aware of the limitations some people endure so the need to be able to listen without judgment - essential. Essential - access to a Smartphone or Computer. Volunteers must be able to attend training and understand the importance of providing feedback following each telephone call via an App, which reports back to the Volunteers Co-ordinator, Age UK Northamptonshire. Volunteers must commit to contacting at least three clients on a weekly basis.

Details

  • Accessibility
    N/a - telephone calls are made from the comfort of your own home.
  • Age restrictions
    18+
  • DBS check required
    Enhanced DBS required and will be applied for by Age UK Northamptonshire.
  • Equal Opportunities Policy
  • Expenses reimbursed
    N/A
  • Health and Safety Policy
  • Ongoing support
  • Training provided
    Additional training may be required.
  • Volunteer induction
  • Volunteer Policy
    Given at Induction stage.
  • Volunteers covered by insurance
    N/a as telephone calls made from the comfort of your own home.
  • Written role description
    Available on the Age UK Northamptonshire website and at interview stage.

Location

This opportunity can be carried out whilst working from home.

When do I need to be available?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon Yes Yes Yes Yes Yes No No
Evening No No No No No No No

Availability Details

Dedicated, caring and patient Volunteers required. Following Induction and DBS check, Volunteers are required to call at least three client\'s each week between the hours of 9.30am to 4pm, Monday to Thursday, 9.30am to 3pm on Fridays.

Register your Interest

Interests

  • Disability
  • Mental Health
  • Older People

Activities

  • General Helping
  • Supporting People and Befriending

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