Promoting and supporting voluntary activity across South Northamptonshire


Ward Assistant - Brackley Community Hospital

Posted for Northamptonshire Healthcare NHS Foundation Trust (NHFT)

Back to Search Results

Duties might include:

                1. Keeping patients belongings tidy with the consent of the patient.

                2. Accompanying patients to departments around the hospital, this may include the shop,                     restaurant, chapel and garden.

                3. Helping staff with bed making.

                4. Simple feeding of patients as instructed by trained ward staff

                5. Assisting Ward Manager with administrative tasks where appropriate.

                6. Tidy and stock information boards.

                7. Tidy and stock linen trolleys and other areas as instructed by ward staff.

                8. Assist with patient activities  

Hours : Very Flexible to suit individuals

Recruitment Process:

1. You fill out a volunteer application form

 2. You give us the contact details of people we can contact for a reference

On your application form you will need to give contact details of two (if possible) referees. These are people, not related to you, who have agreed to write a personal reference about your character e.g. support worker, teacher, neighbour, family friend, supervisor. We will only contact them after we have found a volunteer role for you.

3. You meet us for an informal chat

We will contact you after we receive your form to set up an informal meeting. This could be in person, a video meeting or phone call. This is not a formal interview. We will explain more about what it’s like to volunteer with us and chat to you about your interest in volunteering, including what type of volunteer role might suit you, when you would like to volunteer and what your availability is.

We will try and identify a suitable role in this meeting. However, we may have some options which we will talk through and then we will send you information on the possible volunteer roles for you to decide what you want to do. We will then try to set this up for you.

4. You fill out a health questionnaire

Once we have found a role for you, you will need to fill in a confidential Occupational Health questionnaire. Our Occupational Health department need to check that volunteering won’t be bad for your health and that the role is right for you based on your individual needs. They will note any reasonable adjustments (changes) to the role or environment that you may need and record these on your Occupational Health Passport so the people you work with know how to support you.

The more information you can provide with the health questionnaire the better i.e. vaccination history. Occupational Health may ask to meet with you if they need more information to understand your needs. We can arrange for someone to support you with the Occupational Health process if you find it difficult.

5. You fill out a Disclosure and Barring Service (DBS) check where appropriate

If you are working with patients, we usually need to do a criminal record check. We will arrange this and you do not need to pay for it. Volunteers can then sign up for the DBS update service for free.

This does not ban anyone with a criminal record from volunteering. If anything shows up on your DBS check, the Voluntary Services Manager will meet with you to discuss the circumstances. We will then do a risk assessment to see if there need to be any restrictions or extra support for you.

6. You do any training needed for the volunteer role

How much training you do will depend on your volunteer role. We will give you more information about exactly what you will need to do when you are choosing your role.

You will need to do our mandatory training which includes the following subjects:

•             Safeguarding

•             Equality, Diversity and Human Rights

•             Fire Safety Awareness

•             Health, Safety and Welfare

•             Infection Control – non-clinical

•             Information Governance

•             Manual Handling – theory

•             Conflict and Resolution


Clinical volunteers (e.g. working with patients) will need to complete e-learning training modules online. Non-clinical volunteers (e.g. gardening) are given a volunteer handbook to read and answer multiple-choice questions on. We will tell you about and provide any further training required for your specific role.

The e-learning training site can be accessed for free on computers in Northamptonshire Libraries through their Online Reference section. Details of how to access this are provided as part of the e-learning guidance.

7. You sign a volunteer agreement that explains what NHFT expects of you and what you can expect from us.

Once all checks and training are complete, you will sign your volunteering agreement with us. This includes information about your responsibilities and commitments as a volunteer. You will be given a copy of our Code of Conduct to accompany this. The agreement also includes information about how we will work with you, including providing expenses.

If possible, we ask volunteers to commit to at least six months of volunteering with us. We understand it can be difficult to know what you will be doing in six months and whether you will still be able to volunteer, so you do not need to promise this.

Once you are signed up, you will be given a copy of our welcome booklet. You will need to provide a photo for your ID badge, which you will be issued along with a volunteer uniform (a polo shirt).


1. General organisation skills.

2. Good communication skills and sense of humour.

3. A reliable and flexible nature.


  • Accessibility
  • Age restrictions
    Over 16
  • DBS check required
  • Equal Opportunities Policy
  • Health and Safety Policy
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When do I need to be available?

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No


Brackley Community Hospital
Wellington Road
NN13 6QZ

Register your Interest


  • Disability
  • Health and Social Care
  • Mental Health


  • General Helping
  • Support and Information
  • Supporting People and Befriending

More Opportunities from Northamptonshire Healthcare NHS Foundation Trust (NHFT)

Activity Coordinator - Brackley Community Hospital

Northamptonshire Healthcare NHS Foundation Trust (NHFT)

View Opportunity

Similar Opportunities

Steamer Needed

BHF - Charity Shop (British Heart Foundation)

View Opportunity

General Committee Volunteer

Parkinson's UK (Northamptonshire)

View Opportunity

Keep notified of what’s going on

Join our mailing list