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Volunteer Steward

Posted for Stowe House Preservation Trust

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Come and enjoy these magnificent State Rooms as a Volunteer Room Steward.

You will have an important role to play in helping visitors have a safe and enjoyable visit. You will also play a key role be in imparting a welcoming presence and enhancing security as well as acting as a friendly and informative information point.

You will work alongside the wider Visitor Experience team to ensure the visitor experience meets our high standards: you will also be on hand to assist visitors throughout their visit, engaging visitors and supporting the Visitor Experience team in the day to day running of Stowe House  

What will you be doing?

  • Assisting the Visitor Services Team to prepare the property for public opening and assist in the closing down procedure.
  • Helping visitors to discover more about Stowe House and be inspired during their visit.
  • Monitor the State rooms throughout the day to ensure that all visitors view the property at its best. 
  • Being the ‘tail end’ of tours, making sure visitors keep up with the tour. 
  • Welcoming visitors at entrances and explain what’s on each day, advertising our range of tours, family-fun activities and special events. 
  • Providing a brilliant visitor experience; being proactive and approachable with the visitors’ experience in mind.
  • Being informative and knowledgeable when answering visitors’ questions about Stowe House. 
  • Engaging with children and hand out trails and activity sheets. 
  • Being proactive in providing low-level security to Stowe House during opening hours. 
  • Work within Stowe House Preservation Trust’s procedures.
  • Work in compliance with the Stowe House Preservation Trust’s Health and Safety Policy at all times.
  • Undertake training as and when required.


What can you expect?

  • A welcoming and enjoyable volunteering experience.
  • A full induction and training program with on-going support. 
  • Regular Volunteer Coffee Mornings, bi-annual Volunteer trips to other historic properties and museums as well as other Volunteer social events such as the annual Summer Picnic and Christmas Lunch. 
  • Reimbursement of out-of-pocket travel costs between home and volunteering location. 



Skills

This role would suit someone who has an outgoing personality and who enjoys talking and interacting with the public in the State Rooms. You will need to be able to work as part of a team, as well as able to work alone.

Volunteering is flexible and you will need to be adaptable due to our relationship with Stowe School and the National Trust.

Details

  • Accessibility
  • Age restrictions
    16+
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When do I need to be available?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening No No No No No No No

Availability Details

One day a week or a fortnight (season dependent).

Location

Stowe House
Buckingham
Bucks
MK18 5EH

Register your Interest

Interests

  • Arts, Heritage and Entertainment
  • No specific interest

Activities

  • Advice and Information
  • General Helping

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