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Visitor Guides

Posted for Milton Keynes Museum Trust Ltd.

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The Museum's friendly Visitor Guides provide accessible information for individual visitors and interpret the collection to provide an all-around excellent visitor experience.

This front of house role is for you if you are interested in historic artefacts, have great interpersonal skills and are a good communicator.

Key elements are:   

  • Present, instruct and inform visitors and the general public about the Museum and collection   
  • Act as first point of contact for enquiries of all nature from visitors   
  • Ensure the security of the collections and buildings and monitor the functioning of exhibitions, reporting all breakdowns / inactive exhibits   
  • Keep the Museum clean and tidy   
  • Maintain Health and Safety standards and follow the procedure for reporting incidents   
  • Provide guided tours around the Museum

Skills

What they are looking for:   

  • Interest in the museum, its historic collections and its ongoing story   
  • Strong communication skills and confidence in conversing to the public   
  • Commitment to excellent customer service   
  • Ability to work as part of a dedicated team and individually   
  • Common sense and initiative

Details

  • Accessibility
    This volunteer role is suitable for people with a disability; note that communication skills are a must.
  • Age restrictions
    The minimum age of our volunteers is 13.
  • DBS check required
    Volunteers working with children, young people and vulnerable adults will be DBS checked.
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When do I need to be available?

Mon Tue Wed Thu Fri Sat Sun
Morning No No Yes Yes Yes Yes Yes
Afternoon No No Yes Yes Yes Yes Yes
Evening No No No No No No No

Availability Details

Shift times and lengths are flexible and will be discussed and confirmed with the Volunteer. The Room Guides usually work between 10:30am and 4.30pm whenever the Museum is open to the public, usually Wednesday to Sunday, including School and Bank holidays.
Milton Keynes Museum asks for a minimum commitment of 1 shift per month.

Location

McConnell Drive
Wolverton
Milton Keynes
Buckinghamshire
MK12 5EL

Register your Interest

Interests

  • Arts, Heritage and Entertainment
  • Civic Responsibility and Communities
  • Employment, Education and Training
  • Older People
  • Young People

Activities

  • Advice and Information
  • Local Events
  • Practical Skills
  • Support and Information
  • Teaching and Training

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