Visitor Guides

Posted for Milton Keynes Museum Trust Ltd.

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The Museum's friendly Visitor Guides provide accessible information for individual visitors and interpret the collection to provide an all-around excellent visitor experience.

This front of house role is for you if you are interested in historic artefacts, have great interpersonal skills and are a good communicator.

Key elements are:   

• Present, instruct and inform visitors and the general public about the Museum and collection   
• Act as first point of contact for enquiries of all nature from visitors   
• Ensure the security of the collections and buildings and monitor the functioning of exhibitions, reporting all breakdowns / inactive exhibits   
• Keep the Museum clean and tidy   
• Maintain Health and Safety standards and follow the procedure for reporting incidents   
• Provide guided tours around the Museum

Skills

What they are looking for:   

• Interest in the museum, its historic collections and its ongoing story   
• Strong communication skills and confidence in conversing to the public   
• Commitment to excellent customer service   
• Ability to work as part of a dedicated team and individually   
• Common sense and initiative

Details

When do I need to be available?

Availability Details

Shift times and lengths are flexible and will be discussed and confirmed with the Volunteer. The Room Guides usually work between 10:30am and 4.30pm whenever the Museum is open to the public, usually Wednesday to Sunday, including School and Bank holidays.
Milton Keynes Museum asks for a minimum commitment of 1 shift per month.