We are a registered, local charity for residents of Northampton, Wellingborough, South and East Northamptonshire and part of the Citizens Advice network; the largest independent advice provider in the world, and one of nation’s best-known and most trusted charity networks. We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.
Purpose of the voluntary Trustee role:
• To actively contribute to the Board by giving strategic direction; setting overall policy; defining goals and setting targets; evaluating performance; ensuring the charity’s effective and efficient administration and financial stability.
• To oversee and guide the provision of an effective and efficient advice service to members of the public.
• To help influence government and other organisations by informing them of the effect of their actions on the lives of clients.
Main duties and responsibilities include:
• maintaining an awareness of the business of CENCAB
• taking responsibility for own learning and development
• regularly attending, preparing for and taking a full part in meetings
• actively contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance
• monitoring whether the service complies with its governing document, whether it meets Citizens Advice standards and how well the advice needs of the local community are being met
• monitoring the financial position and ensuring that CENCAB operates within its means and objects, and that there are clear lines of accountability for day-to-day financial management
• supporting the development of CENCAB through participation in agreed projects
• actively seeking to further the strategic objectives of CENCAB and acting in its best interests at all times
• maintaining confidentiality of any sensitive or confidential information received in the course of duties as a trustee.
Personal skills and qualities required:
• commitment and availability to attend trustee board meetings
• effective communication skills and willingness to participate actively in discussion
• willingness to gain knowledge of local needs and resources
• commitment to the aims, principles and policies of the Citizens Advice service, including those relating to equal opportunities, independence, and research and campaigns
• willingness and ability to act in the best interests of CENCAB
• ability to understand and accept their responsibilities and liabilities as trustees and employers
• willingness to participate in democratic process which develops Citizens Advice policies by area and nationally
• numeracy to the extent required to understand accounts with the support of a Treasurer
• willingness and ability to learn, and to develop and examine own attitudes
• ability to think creatively and strategically, and exercise good, independent judgement
• ability to work effectively as a member of a team
- Civic Responsibility and Communities
- Business Skills
- Trusteeship and Committee Work
- Age restrictions
- DBS check required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Written role description
When do I need to be available?
The CENCAB Board of Trustees meet on a monthly basis at the organisation's office at Mercer's Row in Northampton. Trustees may also be required (on a pre-arranged basis) to assist with recruitment and performance related tasks and research & campaigns.
7-8 Mercer's Row
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