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Visitor Welcome Volunteer

Posted for Canal & River Trust - Canal Museum

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We are looking for dynamic, creative and innovative Visitor Welcome Volunteers who have an ambition to deliver new Canal and River Trust activities and initiatives that welcome and engage the thousands of visitors that visit Stoke Bruerne each year.

From leading museum pop-up activities on the canal towpath, welcoming visitors into museum, supporting the café and shop and delivering tours and events, this is a varied and flexible customer-facing role for those who enjoy meeting new people and have a friendly can-do attitude.

This role will predominantly focus on –

  • A warm, world-class Visitor Welcome- answering questions, signposting across the site, presentation and cleanliness of facilities
  • Exceptional Visitor experience – developing and leading tours, trails and activities for a range of audiences across the site as well as helping in the shop, café and at events
  • Engaging and liaising with visitors on a range of issues
  • Observing and highlighting safety issues throughout

Skills

  • Friendly and approachable manner.
  • Display the Trust values
  • Enjoy being outdoors
  • Reasonable level of fitness as the site is on a large hill.
  • Enjoy meeting and talking to new people from all backgrounds
  • Working in a team as well as on own
  • Willingness to learn new skills and gain new information.
  • Excellent attitude to safety
  • Being the face of the Trust for the enjoyment of visitors
  • Be able to give 4-5 hours once or twice a week.

Register your Interest

Interests

  • Arts, Heritage and Entertainment
  • Environment
  • Mental Health
  • Wildlife and Animals

Activities

  • Advice and Information
  • General Helping

Details

  • Accessibility
  • Age restrictions
    Under 18s will need to be accompanied by an adult
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When do I need to be available?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

4-5 hours once or twice a week.

Location

Bridge Road
Stoke Bruerne
Towcester
Northamptonshire
NN12 7SE

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