SSAFA Caseworker- Great role for someone who likes solving problems
Our caseworkers are on the frontline working with the Forces community. You'll be meeting people, often former service men and women, in your community to provide friendly advice and discuss the support they might need.
Once you've assessed someone's needs, you will then work to help them access the right assistance, for example financial support.
Being a Caseworker involves working with our clients and other organisation throughout each case, keeping everybody up to date with progress and letting them know the outcome.
At SSAFA our volunteers are at the heart of what we do. This rewarding role is an opportunity to offer your time and expertise to benefit those in your community, as well as to develop new skills and meet some inspirational people.
A mature approach is needed ; sensitivity, common sense and caring qualities are required.
Computer literacy is preferred in order to prepare the reports and paperwork involved.
Form filling is required regarding the client's personal and financial circumstances followed by contact with benevolent funds in order to obtain funding to relieve need.
Ideally suited to those who are recently retired and who have worked in a welfare capacity, but others welcome.
A forces background is NOT essential.
- Families and Parenting
- Mental Health
- Advice and Information
- Support and Information
- Supporting People and Befriending
18 and over
- DBS check required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Written role description
When do I need to be available?
Start Date: 10/03/2021
End Date: 10/03/2022
Flexible to suit
Northamptonshire and Buckinghamshire Dyslexia Association
Mind Northampton & District Mind
SSAFA the Armed Forces Charity
Northamptonshire Sport (Northants Sport)