Promoting and supporting voluntary activity across South Northamptonshire


Passenger Services Co-ordinator

Posted for ABILITY (Northants) cic - (ABILITY Community Transport)

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ABILITY is a new Community Interest Company, formed to support the residents & communities within South Northamptonshire, aiming to reduce loneliness and social isolation by providing transport for those who need it to reach services such as shopping, bank, hairdressers, libraries, social events, clubs and local places of interest.  

They are looking for people to take bookings from the passengers and add them to the scheduling system. This role also deals with the registration of passengers and assisting in the marketing of services to the customers, by promoting trips and dealing with queries.


Skills required for this role require a good telephone manner and keyboard skills.

Full system training will be given.

Register your Interest


  • Civic Responsibility and Communities
  • No specific interest
  • Older People


  • Administration and Office
  • Advice and Information
  • Marketing and Media


  • Accessibility
    The office is on the ground floor with external ramp
  • Age restrictions
  • DBS check required
    Organisation will be able to apply if one not available
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When do I need to be available?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon No No No No No No No
Evening No No No No No No No

Availability Details

Hours are flexible, a job share may be possible, the booking office is open 9am to 2pm.
There may also be a possibility of working from home occasionally.


Caswell Business Park
NN12 8EQ

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