IT COORDINATOR

Posted for SSAFA the Armed Forces Charity

There is a SSAFA branch in each county in the UK. Each one has an IT Coordinator to support all volunteers to make the most of the internet-based systems we use in our work with clients. This is a key role involving supporting people of all ages sharing skills.

Supporting volunteers to use computers and software relevant to their SSAFA role
Helping to resolve IT issues, seeking assistance from Central Office where necessary
Assisting in the roll-out of new IT initiatives including the testing of software
Becoming the branch expert on the SSAFA Finance Management System and Client Management system
Supporting all volunteers to act in accordance with the data protection policy, reporting any breaches to the branch secretary and seeking advice from Central Office as needed
Working with Regional Trainer, branch volunteers and the Learning and Development team to identify local training needs and arrange for the required courses to be delivered
Supporting and encouraging any volunteers facing barriers to completing their training
Providing reports to the local SSAFA branch and to SSAFA’s Central Office
Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction)