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IT Buddy- help others use computers at the library

Posted for Northamptonshire Libraries and Information Service: Daventry Library

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Share your IT skills by helping library customers who struggle to use computers or the internet to gain IT knowledge and skills. You don’t have to be an expert, just be able to show people how to use a computer on a day-to-day basis (for example, internet shopping, accessing email, etc.)

Main tasks

  • Provide help and support for Library customers in using computers and the internet according to their individual needs
  • Help develop the skills and self-confidence of computer users so that they can go on to help themselves
  • Offer a flexible and responsive service to Library users, alongside library staff
  • You will also promote the library’s online services to customers and use your knowledge to help Library customers benefit from use of the internet

Skills

What do I need to get involved?

  • Confidence and enthusiasm about using computers and the Internet
  • Good communication and listening skills
  • Patience to support people who are learning something new
  • Be flexible, reliable and able to help on a regular basis
  • Ability to work without supervision

What’s in it for me?

  • Gain experience in supporting others
  • Develop or use communication skills
  • Give something back by helping another person to get online

Dates and times

This role can be carried out at a flexible time to suit you during library opening hours.However, most libraries require support on Fridays when computer use is free.

Register your Interest

Interests

  • Civic Responsibility and Communities
  • Employment, Education and Training

Activities

  • Advice and Information
  • Computers, IT and Websites
  • Support and Information

Details

  • Age restrictions
    18 and over
  • DBS check required
  • Equal Opportunities Policy
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When do I need to be available?

Start Date: 08/03/2021

End Date: 08/03/2022

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No

Availability Details

Flexible to suit

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