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Posted for International Lighthouse CIC

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Working with members of European communities, providing guidance, information, and language support (where applicable) on general matters of concern to the client. Conducting face-to-face or telephone appointment sessions, gathering information from the client, and analyzing the evidence.

Producing a summary note for the purpose of casework and accessing any urgent needs to be addressed. Following up - discussing with a caseworker or the senior and leading on the next steps.

Liaising with Third Parties from Private Sector:

- managing communication with solicitors and barristers who we are currently co-working with

- building new relationship to meet the need of the business and to improve service we offer to clients

- growing our networks by seeking new service contracts and improving the existing ones

· Act as an ambassador of our main company ethos:

- caring, nurturing and delivering the main company views, aims and objectives

- growing our service by constantly delivering the message across to the community and stakeholders

- reviewing and improving the company's ethos by reflecting the changing needs of our communities in line with changes to the Law and daily

· Attend necessary training sessions, attend seminars/webinars on behalf of the firm where it might be considered beneficial to the growth and development:

- seek out and register in person or other staff members to the relevant training sessions and webinars (any paid webinars to be prior discussed with the management of the firm)

- keep the personal records of staff in a manageable format (Excel / Word table) to keep record of all training attended

- attend the necessary upskilling sessions yourself to gain new skills and improve the service

· Look after existing cohort of staff and volunteers:

· Assist senior management with management of records of existing staff

· Place relevant volunteering and paid position job adverts out in public domain

· Assist senior management with job interviews for new freelancers / part-timers / contractors

· (FOR HR trained staff) Advice senior management accordingly on what steps must be taken to ensure compliance with Employment Law in relations to employer-employee duty:

· (Where relevant qualification allows) take responsibility for overlooking employment law and keep records of staff holidays / sick days / days of absence

· Ensure understanding of Employment Law and assist senior management in meeting it’s employer’s duty


Training is provided.


  • Age restrictions
    Over 18
  • DBS check required
  • Equal Opportunities Policy
  • Ongoing support
  • Training provided
  • Volunteer Policy


This opportunity has no specific location.

When do I need to be available?

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No
Register your Interest


  • Black and Minority Ethnic Communities
  • Civic Responsibility and Communities
  • Crime, Victims and Offenders
  • Homeless and Housing


  • Administration and Office
  • Advice and Information
  • Business Skills
  • Support and Information

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