Front of House Volunteer
Posted for Delapré Abbey Preservation Trust
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The Front of House role is very public facing and expect volunteers to be friendly, approachable, and efficient. Front of House involves providing the first welcoming impression to visitors, helping to give key information, tickets, and directions, as well as promoting products in the shop. They are looking for volunteers to take pride in the appearance of the visitor space, helping to continue in the care and management of the site. Consequently, organised and reliable volunteers needed. Principle tasks involved:
• Manning the ticket desk and shop
• Restocking shop products
• Delivering key visitor information
• Promoting upcoming events and latest marketing
Skills
In this role, they are looking for people who are willing to:
• Engage with visitors
• Answer and direct general enquiries as appropriate
• Volunteer as part of a team
• Help in the Visitor Reception with ticketing and retail
• Use and operate tills
Interests
- Arts, Heritage and Entertainment
Activities
- Advice and Information
- General Helping
- Local Events
- Marketing and Media
- Retail
Details
- Accessibility
-
Age restrictions
Anyone under the age of 16 will have a buddy, another volunteer or staff member, to support them. - DBS check required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
-
Training provided
In-house training is provided to help volunteers learn about the role. - Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Written role description
When do I need to be available?
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | No | No | No | No | No | Yes | Yes |
| Afternoon | No | No | No | No | No | Yes | Yes |
| Evening | No | No | No | No | No | No | No |
Availability Details
Either of the following: A whole day 10:30am-5pm OR Morning 10:30am-2pm OR Afternoon 1:30pm-5pm
Location
Delapré Abbey
London Road
Northampton
Northamptonshire
NN4 8AW
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