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Digital Support Volunteer

Posted for Northamptonshire Libraries and Information Service: Daventry Library

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Helping people to become digitally fluent is a primary focus for libraries and we are looking for volunteers who are willing to share their IT skills to support customers who struggle to use computers or the internet. Whether wanting to keep in touch with family and friends, apply for a new job or just discover the joys of online shopping, the first steps can daunting and a helping hand is so important in giving customers the confidence to try to develop their own IT skills.

Daventry Library is currently seeking an IT Buddy/Blue Badge Support Volunteer to work Friday 2 - 4pm.

What tasks may be involved?

  • Tasks are dependent on the type of role, but may include;
  • Helping customers to use the internet to search for jobs
  • Supporting and assisting customers in making online job applications and writing CVs
  • Assisting with online form filling as required
  • Helping to develop the skills and self confidence of computer users, so that they can help themselves in the future

Skills

  • Have competent computer skills
  • Have patience to support people who are learning something new
  • Have good communication and listening skills
  • Be flexible, reliable and able to help on a regular basis
  • Be able to understand the need for confidentiality
  • Be able to work without supervision

Register your Interest

Interests

  • Employment, Education and Training

Activities

  • Advice and Information
  • Computers, IT and Websites
  • Support and Information
  • Supporting People and Befriending

Details

  • Age restrictions
    18 and over
  • DBS check required
  • Equal Opportunities Policy
  • Health and Safety Policy
  • Ongoing support
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When do I need to be available?

Start Date: 08/03/2021

End Date: 08/03/2022

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No No No
Afternoon No No No No No No No
Evening No No No No No No No

Availability Details

Flexible to suit

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