Promoting and supporting voluntary activity across South Northamptonshire


Children's Contact Centre Volunteer

Posted for Children Come First

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A Child Contact Centre is a safe, friendly and neutral place where children of separated families can spend time with one or both parents and sometimes other family members. They are child-centred environments that provide toys, games and facilities that reflect the diverse needs of children affected by family breakdown. There are currently more than 300 Child Contact Centres throughout the British Isles (excluding Scotland). Trained volunteers run the majority of these centres and it is estimated that 15,000 children use them every year. All staff and volunteers are checked by the Criminal Records Bureau prior to starting work at the centre.

Most Child Contact Centres open on a Saturday morning or afternoon every week. Their volunteers are normally organised into teams and each team is on duty once every four to six weeks. New volunteers join a team and are given training either in advance of, or shortly after they have started working in the centre. All volunteers receive ongoing support from their team leaders and / or the Centre Co-ordinator.


Volunteers in child contact services need to be impartial, caring, tolerant, sensitive, flexible, discreet and reliable. They must always put children’s needs first and not take sides with either parent or any other adults involved in the contact.

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  • Families and Parenting


  • General Helping


  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When do I need to be available?

Start Date: 08/03/2021

End Date: 08/03/2022

Mon Tue Wed Thu Fri Sat Sun
Morning No No No No No Yes No
Afternoon No No No No No Yes No
Evening No No No No No No No

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