Promoting and supporting voluntary activity across South Northamptonshire


Case worker

Posted for SSAFA Kettering

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About the opportunity

This opportunity is offered by SSAFA Northamptonshire, who are base in Northampton but will be working in the Kettering area.

Caseworkers provide support and advice to eligible individuals these individuals should be recognized as temporarily and/or permanently vulnerable adults requiring wellbeing and emotional support within the definitions of the Care Act 2014. The role of the Caseworker is to assess the needs of clients (predominately in their own home) and access appropriate assistance. This could include obtaining financial assistance for welfare needs, advice and support in the management of personal affairs and finances, assessing special equipment for clients with disabilities and transportation to and from medical appointments. Caseworkers are supported by the Division Secretary or, where there is no division, the Branch Secretary.


Caseworkers receive local induction training about SSAFA, attend a mandatory Caseworker's course and CMS database training, once they have joined the organisation. They are expected to attend Branch training days. Mandatory refresher training is also delivered and caseworkers are to attend every 5 years. Interviews and references are part of the recruitment process. Given that any client may be at risk and/or vulnerable/temporarily vulnerable, this role is subject to Disclosure and Barring (DBS) or country equivalent vetting checks.

Register your Interest


  • Civic Responsibility and Communities
  • Health and Social Care


  • Advice and Information
  • General Helping
  • Supporting People and Befriending


  • Accessibility
  • Age restrictions
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description


This opportunity can be carried out whilst working from home.

When do I need to be available?

Start Date: 07/02/2021

End Date: 11/02/2022

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

to be discussed

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