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Befriending in the north of East Northamptonshire

Posted for Volunteer Action

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Volunteer Action (VA) offers a free Befriending Service to isolated and lonely people living in the north of East Northamptonshire (which includes Oundle, Thrapston and surrounding villages from Easton-on-the-Hill in the north and Titchmarsh in the south). All Befriending through Volunteer Action is currently being carried out by telephone, due to Covid-19 restirction. (However, in more normal times we do offer a face-to-face-befriending scheme). Befrienders commit to making one phone call per week to one of VA's members. This is for a friendly chat to reduce isolation and loneliness. No practical tasks (e.g. shopping) are required of the volunteer - just regular telephone conversations. Some excellent friendships have been established through this scheme.


You must have the ability to initiate and maintain conversations over the telephone. You must be kind and patient. We ask that minimal records are kept and reported of the date/duration of calls.


  • Accessibility
    Only access to a telephone is required.
  • Age restrictions
    Adults only. No under 18s due to safeguarding issues.
  • DBS check required
    No physical/direct contact. However references are essential,
  • Equal Opportunities Policy
  • Expenses reimbursed
    If telephone expenses are requested.
  • Health and Safety Policy
    on website
  • Ongoing support
    Volunteers are always able to discuss issues with the office.
  • Training provided
  • Volunteer induction
    Telephone discussion and Q&A between volunteer and scheme organiser held before first phone call. Advice is given and protocols are discussed.
  • Volunteer Policy
    Laid out in registration form.
  • Volunteers covered by insurance

When do I need to be available?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes Yes Yes
Afternoon Yes Yes Yes Yes Yes Yes Yes
Evening Yes Yes Yes Yes Yes Yes Yes

Availability Details

Telephone calls are made at a time and on a day to suit both parties, in agreement between themselves. No specific day or time is required by Volunteer Action. Daytime, evening, weekday or weekend are all fine.


Fletton House
Glapthorn Road

Register your Interest


  • Disability
  • Mental Health
  • Older People


  • Supporting People and Befriending

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